One million cash withdrawals per day prove Aussies still want cash
Banks often claim that consumers don't want to face-to-face banking and cash services. But Australians are withdrawing the same amount of cash from a reduced number of cash access points.
Now ANZ Bank's secret plan to go cashless has been exposed by whistleblowers. News.com.au reported last week that:
"Several former ANZ staff have backed claims made by a whistleblower that the bank is deliberately pushing customers out of branches and using their absence to justify branch closures.
In an article published by news.com.au earlier this week, ex-staffer Phillip* said that during the time he worked at an ANZ branch in a metropolitan area, staff were directed not to serve customers and instead instruct them to do their banking at the onsite ATM.
He claimed the strategy behind this was to make branches look like they are serving less customers."
ANZ Bank's own employees say the bank wants to force customers to download the app and use cashless banking by withdrawing face-to-face services, so they can claim people want a cashless society.
"Just because Tap and Go is popular doesn't mean we want the cash turned off," said Jason Bryce, spokesperson for the Cash Welcome campaign.
"Australians are not using less cash, we're travelling further and paying more to access our own cash."
The latest RBA ATM cash withdrawal statistics show cash is still in demand, despite fewer places to access cash.
Australians make about one million ATM cash withdrawals per day, unchanged for two years, while the number of banks and ATMs is falling dramatically.
CashWelcome.ORG is a campaign supported by donations from the public and industry. We work in co-operation with the ATM Industry Association.
More comments and information:
Jason Bryce, Cash Welcome 0428 777 727 Jason@CashWelcome.ORG
Sandra Smith, ATM Industry Association Sandra.Smith@ATMIA.com 0424 300 660
0428 777 727