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Government NSW

Future in focus at the 2023 Digital.NSW Showcase

NSW Department of Customer Service 2 mins read

Experts across government and industry will come together to gain insights and share ideas on the future of digital innovation at the 2023 Digital.NSW Showcase on 22 November. 

The Digital.NSW event will explore the NSW Government’s vision to deliver smart, simple and seamless digital experiences, whether it is making services more accessible, addressing the challenges and opportunities of Artificial Intelligence, or advancing cyber security.

The Digital.NSW Showcase will focus on four themes – Security and Privacy, ICT, Data and Analytics, and Digital and Customer Experience (CX) – and the different ways technology can deliver more efficient and accessible services for people across NSW.

The Digital.NSW Showcase will feature speakers including the Minister for Customer Service and Digital Government Jihad Dib, NSW Department of Customer Service Secretary Emma Hogan (TBC), Chief Information and Digital Officer Laura Christie and representatives from NSW Department of Education, NSW Department of Planning and Environment, and NSW Department of Enterprise, Investment and Trade.

The Showcase will take place from 9am on 22 November at the Royal Randwick Racecourse.

To register for the Digital.NSW Showcase visit:

Minister for Customer Service and Digital Government Jihad Dib said:

“NSW is a leader in delivering customer-centric digital experiences focused on accessibility and convenience and we’re continuously looking at ways we can be more innovative.

“The Digital.NSW Showcase brings together leaders in the digital space to connect and share ideas on how we tackle challenges like accessibility, climate change, and cost-of-living pressures.

“The NSW Government is prioritising digital accessibility and cyber security, and events like this allow us to explore how we can shape solutions for whatever the future holds.”

NSW Government Chief Information and Digital Officer Laura Christie said:

“From taking steps to bridging the digital divide to empowering residents with resources to stay cyber secure, NSW continues to deliver digital outcomes to improve the lives of people across the State.”

“The Digital.NSW Showcase is an exciting opportunity to hear from experts across industry and government to learn how we can continue to stay at the forefront of digital transformation.”

“By working together, we are able to design and build world-class government services that keep the people of NSW at the heart.”  

Contact details: | 0438 108 797 


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