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MetLife wins Health & Wellness Overall Excellence Award 2023

Plan For Life 3 mins read

MetLife Insurance is the winner of the Overall Health & Wellness Excellence Award for 2023, announced by Plan For Life.

The 6th Annual Health & Wellness Life Insurance Awards recognise Life Insurance company programs designed to impact beneficially on the health and wellness of customers. The Overall Health & Wellness Life Insurance Award is based on a holistic review covering 44 underlying factors of Health & Wellness programs offered by Life Insurance companies.

The Devices & Health Tracking Award, which went to MetLife, is based on how Life companies measure and monitor Health & Wellness activities undertaken by customers, including 10 factors covering physical activities and health tracking.

The Discounts & Healthy Living Rewards Award which went to TAL, is based on how Life companies reward customers that meet healthy living conditions, including nine factors covering premium discounts and other discounts for entertainment, leisure and shopping.

The Physical & Mental Health Support Award which went to MLC Life Insurance, is based on how Life companies support customer’s physical and mental health needs, including five factors covering early prevention support and access to ongoing professional help and information.

The Ongoing Medically-Tested Health Discounts Award, which went to TAL, is based on the extent Life companies use actual medical tests to determine if premium discounts are appropriate, including two factors covering the extent of health/medical questions and ongoing health/medical checks for additional discounts.

The Rehabilitation & Claims Support Award, which went to TAL, is based on how Life companies support customer’s healthy return to work, including six factors covering rehabilitation, counselling and recovery support.

The Outcomes Experience Award went to TAL. This award is based on the positive outcomes achieved by the Health & Wellness program, demonstrated by better policy retention and improvements in health experience.

The Innovation Awards are based on how Life companies introduce new ideas, concepts or Health & Wellness initiatives that are innovative in the Australian Life Insurance market.

The Innovation – Program Award went to MetLife for the 360Health Hub - Financial Wellness pilot, and the Innovation – Technology Award went to MLC for the Wysa Assure - AI based Mental Health Support App.

Award Winner Product
Overall Health and Wellness Excellence   MetLife 360Health
Devices & Health Tracking MetLife  
Innovation - Program MetLife 360Health Hub - Financial Wellness pilot
Physical & Mental Health Support MLC  
Innovation – Technology MLC Wysa Assure - AI based Mental Health Support App
Discounts & Healthy Living Rewards TAL  
Ongoing Medically-Tested Health Discounts TAL  
Rehabilitation & Claims Support TAL  
Outcomes Experience TAL  



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About us:

About Plan For Life

Plan For Life is a premium research and analytics line of business under ISS Market Intelligence that specialises in the fact-based measurement and analysis of Australian and New Zealand retail and wholesale financial services, investment, retirement and life insurance industries. With focus on competitive intelligence, analysis of key trends and market measurement, we harness and illuminate the critical data our clients need to formulate effective business strategies. 



About ISS Market Intelligence  
ISS Market Intelligence (MI) is a leading global provider of data, analytics, insights, media, and events solutions to the global financial services industry. 


ISS MI empowers global asset and wealth management firms, insurance companies, distributors, service providers, and technology firms by providing cutting-edge market-engagement platforms and the actionable intelligence necessary to fully assess their target markets, identify and analyse the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business.  


ISS MI clients benefit from our increasingly connected global ecosystem that leverages a combination of proprietary data, powerful software and analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards.


Contact details:

Julian Clarkstone 
P. 02 8234 7514 

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