Skip to content
Government NSW, Youth

Kids help hotline workers stop work

PSA 2 mins read

Child protection workers who answer calls on the after hours hotline where the public report at-risk kids will stop work this evening for two hours over chronic overwork, arbitrary staff suspensions and unreasonable workplace directives.

 

The action comes after two senior managers were stood down earlier this month from the After Hours Response Team (AHRT) and call centre workers had work from home arrangements revoked.

 

Staff also report working in excess of 18 hours at a time to keep the hotline open.

 

AHRT workers will attend a snap two-hour stop-work meeting between 4.30pm and 6.30pm today, Monday the 18th of March.

 

Public Service Association Acting General Secretary Troy Wright said the chronic overwork, staff suspensions and unreasonable workplace directives need to be addressed.

 

“This is another symptom of a child protection system in crisis,” said Mr Wright.

 

“We’ve been telling anybody who’ll listen the child protection system is about to collapse but no-one is listening, least of all management at the Department of Communities and Justice.

 

“The After Hours Response Team take calls from members of the public who are worried about the welfare of our most precious resource, our children.

 

“Before the wheels fell off the After Hours Response Team earlier this month the response time to a call about a child in trouble was under 30 minutes, it’s now taking hours.

 

“Some staff report working in excess of 18 hours at a time to keep the hotline open.

 

“Already chronically overloaded case workers at the district level are now picking up the slack of the After Hours Response Team which has them being woken up at all hours to rescue kids in need, that’s on top of their day job,” said Mr Wright.

 

Contact: Troy Wright 0405 285 547

More from this category

  • Government NSW, Youth
  • 24/04/2024
  • 07:43
Public Service Association

*** MEDIA ALERT: NOON CHILD PROTECTION WORKER PROTEST***

What: Child protection workers stop work and hold protest When: 12 NOON Where: 4 Zadoc Street, Lismore Why: Child protection workers protest closure of Lismore and Ballina Community Services Centres Media: Media welcome, local child protection workers will be available for interview on camera Contact: 0405 285 547 More Info: Child protection workers stop work over unfit premises in Lismore and Ballina Child protection caseworkers will walk off the job and protest outside the defunct Community Services Centre (CSC) in Lismore this Wednesday (April 24th) at midday after two years of working without an office. This is despite Police, health…

  • Crime, Government NSW
  • 23/04/2024
  • 09:43
PSA

Unions call for wanding powers for police to stop knife crime

Unions representing a broad swathe of the NSW workforce are calling on the NSW Government to urgently introduce new powers for police to conduct non-invasive knife searches in public. Unions are seeking police to have the right to conduct “wanding” searches, which would allow officers to use metal detectors to search people without a warrant. Similar laws were recently introduced in Queensland where they are known as ‘Jack’s Law,’ after 17-year-old Jack Beasley who was fatally stabbed outside a convenience store in Surfers Paradise. Kevin Morton, President, Police Association of NSW: “This non-intrusive search measure will assist our police officers…

  • Government NSW, Local Government
  • 23/04/2024
  • 09:00
Department of Customer Service

Have your say on a place name in Cumberland LGA

The Geographical Names Board (GNB) is seeking community feedback on a proposal by Cumberland City Council to name a reserve in the suburb Merrylands, Cumberland Local Government Area (LGA) as Dyin Ngurra. The reserve is located in Merrylands Civic Square, between McFarlane Street and Merrylands Road. The name Dyin Ngurra (which is pronounced D-yin Na-gur-ra) is from the local Dharug (also spelt Darug) language and means “Woman’s Place”. The proposed name was selected to acknowledge and honour remarkable local women who have made significant contributions to the area. Cumberland City Council worked with its Aboriginal and Torres Strait Islander Consultative…

  • Contains:

Media Outreach made fast, easy, simple.

Feature your press release on Medianet's News Hub every time you distribute with Medianet. Pay per release or save with a subscription.