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Government NSW, Seniors Interest

Online one-stop-shop to help seniors save

Department of Customer Service 2 mins read

The NSW Government is making it easier for people aged over 65 to manage cost of living pressures and other life events with a new online information hub launched on nsw.gov.au.  

One in six NSW residents is aged over 65, with about two-thirds of Australian seniors receiving a government pension or allowance as their main source of income.  

The new Seniors hub provides a single resource for people to find financial assistance, including links to more than 10 NSW Government resources like the Senior Cards Discounts and Deal map. The map includes a list of retailers that accept the Seniors Card, including participating chemists, healthcare services, retailers and restaurants.  

The hub also contains key topics relevant to seniors living across NSW, including:  

  • Managing finances – how to apply for a Seniors Card and guides on energy rebates.  

  • Household emergency plan – how to prepare for bushfires, floods and heatwaves.  

  • Health – how to maintain healthy bones, what to look for in symptoms of Alzheimer’s and dementia.  

  • Driving and transport – information on what is needed to renew a driver’s licence after 70.  

  • Housing and care – information about care and help at home, short-term care, and aged care homes.  

  • Life events – what to include in a will and information on power of attorney.  

Following NSW Government’s successful Seniors Festival 2024, the Seniors hub gives the state’s older residents the support, advice and information they need all year round. 

It caters to all levels of accessibility and digital literacy and is available in dozens of languages using online web translation services.   

About one in three Australian residents aged over 65 were born overseas with about 18 per cent speaking a language other than English at home and six per cent speaking little to no English.  

To access the new Seniors' resource, visit www.nsw.gov.au/community-services/seniors.   

Minister for Customer Service and Digital Government Jihad Dib said: 

“Cost-of-living pressures are impacting people across the state, and having a central online resource tailored to seniors’ needs will help in finding assistance and advice.  

“Our new online Seniors hub can help people locate nearby discounts and deals for the Seniors Card and the Senior Saver Card using an interactive map.  

“We encourage any senior residents seeking information from the NSW Government to check the Seniors hub.”  

Minister for Seniors Jodie Harrison said: 

“This new Seniors hub is a great resource for seniors across NSW. 

“Instead of having to search around for information, this one-stop-shop offers Senior Card deals, discounts, and useful information on managing finances, having an emergency plan and latest updates on what is happening in the state. 

It’s important that we create an inclusive society for seniors. The NSW Government is committed to supporting them so they can age well and thrive.”   

NSW Government Digital Channels Executive Director Mark Higgs said: 

“The OneCX Program is making it easier for people to access the information they need, without having to understand or navigate the structure of government.”  

“The new Seniors hub provides people over 65 one place to manage finances and manage everyday life, with information from 17 state and federal government initiatives.” 


Contact details:

MEDIA: media@customerservice.nsw.gov.au | 0438 108 797

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