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Government NSW

New Home for Marrickville Service NSW Centre

NSW Department of Customer Service 2 mins read

Friday, 26 April 2024 

People living in Marrickville and surrounding suburbs will benefit from increased driver knowledge test availability and a more convenient location when the Marrickville Service NSW Centre relocates to a larger premises within Marrickville Metro.   

Due to open in August this year, the new centre will be located in the new section of the shopping centre near Coles Supermarket, Level 1, Shop 1006-1008, Marrickville Metro Shopping Centre, 20 Smidmore Street, Marrickville.  

Service NSW will ensure continuity of services when the new centre opens with people still able to complete from 1300 NSW Government transactions.

The new Service NSW Centre will have a dedicated space for booked appointments to help customers with cost of living support and phone appointments will still be available.  

The team will also be able to connect business owners with a Business Concierge for free, ongoing and personalised support for every stage of their business.  

There were more than 112,000 customer visits to Marrickville Service NSW Centre last year with people appreciating the efforts of the team, giving them a 98 per cent satisfaction rating. Some of the most popular transactions were renewing driver licences, completing driving and knowledge tests and applying for a Working with Children Check.  

For more information, visit the Service NSW website or pop into the current Marrickville Service Centre at Shop 9 Marrickville Metro, open Monday to Friday 9am – 5:30pm and Saturdays 8:30am – 12:30pm. 

Quotes attributable to Service NSW Chief Executive Officer Greg Wells: 

“The new location will be bigger and better with more space, extra computers to increase the amount of computer-based knowledge tests available and easier access to driver testing bays. 

“Service NSW Centres are a vital part of our lives whether we need to pop in to renew our licence, register a vehicle or access government assistance so it’s great to be able to announce a new home for the Marrickville Service NSW Centre.” 

“The move means we can cater for the ever-growing customer demand, and we look forward to welcoming locals to the new Marrickville Service Centre in the coming months.” 


Contact details:

E: media@customerservice.nsw.gov.au

M: 0438 108 797

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