Skip to content
Employment Relations, Industrial Relations

Commonwealth Bank underpaid staff $1.67 million in long service leave, ordered to pay $48,000

Wage Inspectorate Victoria 3 mins read

Commonwealth Bank of Australia entities underpaid 529 current and former staff over $1.67 million in long service leave entitlements. The underpayment was revealed by the bank today in the Magistrates' Court of Victoria, where two of those entities, CommSec and BankWest, pleaded guilty to breaking Victoria’s long service leave laws.

Wage Inspectorate Victoria launched an investigation into the Commonwealth Bank following a broad compliance audit focused on the finance sector. The audit process uncovered the $1.67 million in underpayments, which occurred between January 2012 and January 2021.

The Wage Inspectorate subsequently charged CommSec and BankWest, with long service leave offences. The charges represent a sample of the offending conduct, related to underpayment of workers whose employment had ended, and that were within the statute of limitations.

Today, in the Melbourne Magistrates' Court:

  • CommSec pleaded guilty to failing to pay more than $38,334 in long service leave entitlements to 8 former employees, ranging from $1,113 to $10,321.
  • BankWest pleaded guilty to failing to pay more than $22,847 in long service leave entitlements to 9 former employees, ranging from $521 to $9,957.

CommSec and BankWest were each fined $18,000 and ordered to pay combined costs of $12,000.

In sentencing, her Honour Magistrate Kathryn Fawcett noted that system errors are not an excuse for underpayment and that a company with the resources of the Commonwealth Bank should have measures in place to ensure employees are paid their correct entitlements.

Her Honour did not record a conviction, noting the early guilty plea and no prior convictions. If not for the early guilty plea, her Honour would have imposed a combined fine of $80,000.

Quotes attributable to Robert Hortle, Commissioner of Wage Inspectorate Victoria

“The Wage Inspectorate was set up to ensure Victorian's received their hard-earned entitlements and today's outcome shows that's exactly what we're doing.”

“$1.7 million of hard-earned entitlements is back in the pockets of Victorian workers where it belongs, and where it will make a significant difference to their lives.”

“It’s disappointing that Commonwealth Bank owned businesses, with their significant HR resources, have underpaid staff at all, let alone to the tune of $1.7 million. For some, this meant less money in their pocket, while others were denied the opportunity to take hard-earned leave.”

“Boardrooms across the nation should be asking questions about their long service leave obligations and governance, given some of Australia’s biggest companies have now fallen foul of long service leave laws, including BankWest, CommSec, Optus, Woolworths and Coles.”

Background

The Long Service Leave Act 2018 is a Victorian law that provides long service leave for employees who have worked continuously with one employer for at least 7 years. It applies to work that is full time, part time, casual, seasonal and fixed term.

After at least 7 years’ continuous employment with one employer, an employee is entitled to take their long service leave and be paid any unused long service leave entitlement on their final day of employment.

The charges related to underpayment of workers whose employment had ended, and that were within the statute of limitations. The under accrual of long service leave to current staff does not represent a contravention of the Long Service Leave Act 2018 until such time as it is due to be paid.

Most Victorian employees will be covered by the Act, unless they have a long service leave entitlement from another source, such as a registered agreement, award or another law.

A prosecution is the Wage Inspectorate’s most serious compliance tool and decisions to take legal action are made in line with its Compliance and Enforcement Policy.

Further information can be found at wageinspectorate.vic.gov.au.

 


Contact details:

Anna Basil-Jones - 0428 627 002 

More from this category

  • Culturally and linguistically diverse, Employment Relations
  • 12/03/2026
  • 16:45
Parliament of Australia

Public hearings begin for parliamentary inquiry into the value of skilled migration to Australia

TheJoint Standing Committee on Migrationwill hold the first public hearing for itsinquiry into the value of skilled migration to Australiain Canberra on Friday, 13 March 2026. The Committee will hear from Australian Government departments and agencies, including the Department of Home Affairs, about the vital contribution skilled migration makes to Australia’s economy and how the skilled migration program works to support Australia’s current and future needs. The Committee will also hear from stakeholders about skilled migration in regional and fast-growing areas and communities. The inquiry is seeking to better understand the enduring economic, social and cultural value of skilled migration…

  • Employment Relations, Oil Mining Resources
  • 12/03/2026
  • 15:50
AWU

MEDIA ALERT: AWU Members at Townsville Glencore Refinery Take Protected Action in Fight for Better Wages and Conditions

WHAT: Striking Workers WHEN: 8am, Friday 13 March WHERE: Glencore copper refinery @ 100 Hunter Street, Stuart MORE INFO: Members of the Australian Workers Union (AWU) at the Townsville Glencore Refinery will take protected industrial action after almost a year of negotiations. Negotiations started on the 25th of March last year, but to date Glencore has refused to offer workers a decent wage increase that meets the rising cost of living. This week the AWU gave notice of protected industrial action, that workers would walk off the job on Friday if the issues can’t be resolved at a bargaining meeting…

  • Culturally and linguistically diverse, Employment Relations
  • 11/03/2026
  • 11:00
Welcoming Australia

PALM Futures Forum: key PALM stakeholders come together to call for community-centred visa reform

At Australian Parliament House today, Welcoming Australia hosts a PALM Futures Forum: Community-centred visa reform. Exploitation and poor living conditions have led an estimated…

  • Contains:

Media Outreach made fast, easy, simple.

Feature your press release on Medianet's News Hub every time you distribute with Medianet. Pay per release or save with a subscription.