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15 Years of Keeping It Simple: Frank Health Insurance hits milestone with 1.4 million health moments

Frank Health Insurance 2 mins read

Tuesday 22 October 2024

Life may be more complicated than ever, but Frank Health Insurance has been keeping things simple for 15 years.

When Frank launched in 2009, we were listening to Love Story in our bedrooms and now we’re at The Eras Tour in stadiums across the world.  In fact, the number of occasions* Frank has supported members on their health journeys in the past 15 years would be enough to sell out the MCG 14 times! Take that Taylor!

From hospital visits to dental check-ups, Frank has been right there with members every step of the way:

  • 80,230 hospital admissions
  • 424,536 physiotherapy and hydrotherapy sessions
  • 191,876 optical services
  • 727,103 dental treatments
  • 3,695 babies born

Nick Ilievski, Brand Manager at Frank, said since day one, Frank had been all about taking the complexity out of health insurance.

“Frank knows that everyone deserves coverage they can easily understand and easily access, whether they prefer to manage their health online or over the phone,” he said. “Our online platform is accessible and provides transparency, and our friendly customer support team is just a quick phone call away for those who prefer a more personal touch.”

Ilievski said Frank’s health insurance products were designed with simplicity and value in mind, with no hidden surprises.

“The products are always evolving, so that members can always get the best options for their circumstances, with no frills,” he said.

Frank also works with partners like AHSA Gap Cover to help members avoid out-of-pocket expenses, and smile.com.au to deliver affordable dental care.

To celebrate turning 15, Frank is giving members the chance to win a $150 gift card, all they need to do is login to the app before 25 November 2024^.

Learn more: www.frankhealthsinurance.com.au


*Data refers to occasions of care claimed by Frank members during the period 2009 to 2024.

^ Terms & Conditions Apply: $150giftcard2.pdf (frankhealthinsurance.com.au)


Key Facts:

Recent media announcements from Frank Health Insurance

·         Feeling overwhelmed by too many subscriptions? You’re not alone!

·         COVID premium return for Frank Health Insurance Members

·         Frank Health Insurance earns 2024 Finder Award


About us:

About Frank Health Insurance

Frank has been providing members with simple, easy to understand health insurance since 2009.

As a not-for-profit online health fund, delivering affordable health cover and great customer service is what Frank does best. Premiums are invested into providing better service and products, rather than shareholders. We offer convenience through our online experience, but we’re also just a phone call away if you need us. Our friendly customer service team is based in Victoria.

Frank is on a mission to offer easy to understand health insurance products. We give our members access to a range of partnerships designed to help you look after yourself and make your cover affordable and pain free.


Contact details:

Head of Corporate Communications Meg Rayner: 0458 418 823 or megrayner@gmhba.com.au

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