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2024 National Carer Survey reveals carers need more recognition and connection

Carers NSW 3 mins read

More than 10,000 family and friend carers from across Australia have asked for more acknowledgement and support in the 2024 National Carer Survey, for which first results are being launched today by Carers NSW.


Nearly 1 in 2 carers who responded to the National Carer Survey said that they did not feel recognised and valued by their community or by government. Most respondents also stated that they were not asked about their own needs as carers when supporting the person they care for to access disability, mental health and health care services.


Around 1 in 3 First Nations carers told us that the mainstream services they access are not culturally safe, and while half of the young carers who responded had a teacher who was aware of their caring role, only 1 in 5 had received extra support at school.


This National Carers Week, from 13 to 19 October 2024, two important sources of data about carers in Australia have been launched, adding to an increasingly rich evidence base to inform policy, service design and practice.


Today, Carers NSW and the State and Territory Carer Organisations are pleased to launch the first results from the 2024 National Carer Survey, conducted every two years to inform the systemic advocacy and service design of the State and Territory Carer Organisations and their stakeholder networks.


Yesterday, Carers Australia released the report of their annual Carer Wellbeing Survey, conducted in partnership with the University of Canberra. This year’s survey highlighted the loneliness, psychological distress and poor financial wellbeing reported by Australian carers.


Both surveys contribute important and complementary perspectives to improve understanding of carers’ experiences. The 2024 National Carer Survey, in particular, brings a detailed focus on carer recognition and inclusion when carers access service systems, alongside a broad range of other themes emerging from stakeholder consultation.

“We thank the thousands of carers nation-wide who shared their experiences in the 2024 National Carer Survey.” said Carers NSW CEO, Elena Katrakis. “Hearing their voices is so important as we look to improve outcomes for all carers.”
National and state/territory highlights, as well as First Nations and young carers fact sheets, are now available to download from www.nationalcarersurvey.com.au.

-ENDS-

 


Key Facts:

Notes to the editor

 

About the 2024 National Carer Survey

The 2024 National Carer Survey was conducted in June and July 2024 by Carers NSW with the support of the State and Territory Carer Organisations. The National Carer Survey has been developed and delivered every two years since 2020 together with carers, an academic advisory group including researchers from UNSW, the University of Sydney and the University of Melbourne, and other community stakeholders. The Survey aims to inform the systemic advocacy and service design of the State and Territory Carer Organisations and their stakeholder networks. It is funded by the NSW Department of Communities and Justice.


For more information about the National Carer Survey, or to access further data and analysis, please contact the Carers NSW Research team at research@carersnsw.org.au or phone 02 9280 4744.


All data presented in this media release should be cited: Carers NSW (2024) 2024 National Carer Survey.

 

About Carers NSW

Carers NSW is the peak non-government organisation for carers in New South Wales (NSW). A carer is any individual who provides care and support to a family member or friend who has a disability, mental illness, drug and/or alcohol dependency, chronic condition, terminal illness or who is frail. Carers NSW is part of the National Carer Network and a member of Carers Australia. Carers NSW is a not-for-profit registered charity and company limited by guarantee.


About us:

Carers NSW is the peak non-government organisation for carers in NSW, part of the National Carer Network and a member of Carers Australia. Our vision is an Australia that values and supports all carers.


Contact details:

For all media enquiries and interview requests:

Contact: Elena Katrakis, CEO, Carers NSW
Email: elenak@carersnsw.org.au
Phone: 0421 057 305

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