Bupa Australia and Healthscope are pleased to announce they have reached a two-year in-principle agreement to ensure customers will continue to experience no additional out of pocket expenses when receiving care at a Healthscope hospital.
Bupa Health Insurance Acting Managing Director Kate Williams said the agreement confirmed Bupa and Healthscope’s shared commitment to work collaboratively to deliver affordable, high-quality, and innovative care for their shared patients.
“We understand this may have caused our customers some uncertainty while we were working towards an agreement, and I want to thank them for their patience and understanding during the past few months,” Ms Williams said.
“Our priority throughout negotiations has been ensuring private health remains affordable for our customers while also acknowledging the cost pressures hospitals are facing, and supporting Healthscope to continue to deliver high-quality care, in a sustainable way.
“Together, we’re committed to improving health outcomes and enhancing patient experiences. We will do this by creating greater system efficiencies, and investing in patient-centred innovations and initiatives that modernise care.
“We know this is essential to ensuring that Australia’s private health system remains resilient and sustainable, not just for today, but well into the future,” Ms Williams added.
Healthscope Chief Commercial Officer Dhruv Gupta said the new agreement gives certainty to our staff, doctors and Bupa customers, while also acknowledging the financial challenges facing private hospitals.
“This new agreement means we can continue to care for Bupa members in our hospitals across Australia, without the need for additional fees. We look forward to continuing our partnership with Bupa, working constructively together to deliver outstanding and efficient patient care, and collaborating on initiatives to support the long-term sustainability of the sector.”
The new agreement means our members can continue to access the full range of services offered at Healthscope’s 38 facilities around Australia with certainty that they won’t face additional hospital charges.
ENDS
For more information, please contact:
Kat Rellos
Director, External Relations
Email: [email protected]
Mobile: 0411 245 099
About Bupa Asia Pacific
Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.
Bupa Asia Pacific operates in Australia, New Zealand and Hong Kong, supporting about 7.3 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical and hearing services.
Employing more than 22,000 people in the region, we believe that we can make a real difference to the lives of customers through our values, purpose and the way that we deliver personalised care.
Over the past 17+ years we have invested more than AUD$36 million in partnerships and programs focused on improving health of communities across Australia.