Skip to content
CharitiesAidWelfare, Women

CALLS FOR HELP GO UNANSWERED NEW DOCUMENTARY REVEALS URGENT NEED FOR FAMILY AND DOMESTIC SUPPORT SPECIFICALLY FOR YOUNG PEOPLE

Soda Communications 3 mins read

FOR IMMEDIATE RELEASE 

 

 

With more than 40 per cent of our country’s young people under the age of 16 being exposed to family and domestic violence[1], Safe Steps will today launch Unanswered Calls – a short documentary that highlights the plight of this group of vulnerable Australians.

 

In Unanswered Calls, two young people bravely share their lived experience of family and domestic violence. Their stories are accompanied by insights and commentary from leading industry experts and community safety champions, including:

  • Family violence prevention advocate, Rosie Batty AO
  • Commissioner for Domestic, Family and Sexual Violence, Micaela Cronin
  • Victoria's Principal Commissioner for Children and Young People, Liana Buchanan.

 

Unanswered Calls will premiere on Wednesday 19 February 2025 (5:30pm to 8pm) at The Capitol theatre in Melbourne. The event will be co-hosted by Safe Steps CEO Dr Chelsea Tobin, Commissioner Micaela Cronin, and Principal Commissioner Liana Buchanan. It will also be shown in Sydney, Brisbane and Adelaide next month, with Perth to follow.

 

Dr Tobin said that this is not just a film – it’s a wake-up call needing to be urgently answered.

 

“It’s more than 10 years since the murder of Luke Batty shocked the nation. This documentary highlights how we have built response systems for adults experiencing family violence, but not children,” Dr Tobin said.

 

“Our system still largely views children as extensions of their protective parent in family violence situations, and young Australians are telling us it’s unclear where to find support that’s relevant to them.

 

“Young people are in critical stages of cognitive, emotional and social development, making them particularly vulnerable to the effects of trauma. If not addressed, this can become intergenerational trauma.

 

“We need to actively support them so they can have a life free from violence and know that fear is not love.

 

“We need dedicated national services for youth, to ensure they have somewhere to turn to escape family violence. We need to ensure their voices are heard.

 

Safe Steps is calling for a dedicated, national response that works with young people to co-design a future where they have the supports they need, at the time and in the places they need it – particularly on the digital platforms they use.

 

 

 

 

In the documentary, one young person explains: “I also needed someone to sit me down and tell me I wasn’t the problem, because throughout my whole experience, that’s all I’ve ever felt, that I was the problem.”

 

Safe Steps is Victoria's only 24/7 family violence crisis response service, delivering support and pathways to safety for people experiencing domestic and family violence in the state. Safe Steps provides information, safety planning and risk assessment, and access to crisis accommodation. It also delivers part of the national 1800 RESPECT support service. Safe Steps makes and takes over 130,000 calls every year – which can be up to 400 calls a day – to assist people fleeing family or domestic violence. Last year, Safe Steps provided 33,000 nights of secure accommodation for people who were not safe to go home.

 

- ENDS -

 

For more information or to arrange an interview with Safe Steps CEO,

Dr Chelsea Tobin, please contact Emma O’Sullivan on 0402 466 459.

 

The film trailer, grabs and clips from Unanswered Calls are available here.



[1] The Australian Child Maltreatment Study – www.acms.au


About us:

Background

Safe Steps Family Violence Response Centre is the only statewide 24/7 crisis response service delivering support and pathways to safety for all people experiencing domestic and family violence in Victoria. Safe Steps makes and takes over 130,000 calls every year and provides over 33,000 bed nights in secure crisis accommodation for families fleeing family or domestic violence. Safe Steps conducts risk assessments and safety planning, and for those deemed at the highest risk, provides pathways into emergency and supported accommodation services including refuges and motels across Victoria. Any person who is worried about their safety – or the safety of someone else – can contact Safe Steps, at any time, by calling 1800 015 188 (24/7), emailing [email protected] (24/7) or through webchat at safesteps.org.au/chat (M-F, 9am-midnight).

 

 


Contact details:

For media passes to the premiere of Unanswered Calls,

please contact Chriss Mannix on 0418 408 035

Media

More from this category

  • CharitiesAidWelfare
  • 25/02/2026
  • 00:03
Oxfam Australia

Humanitarian organisations petition Israeli High Court as closure deadline approaches

The clock is ticking on a large part of the humanitarian response sustaining civilians in the occupied Palestinian territory. Thirty-seven international aid organisations have been ordered by Israeli authorities to cease operations in the occupied Palestinian territory by the end of February under revised Israeli registration rules. With efforts to force closures imminent, 19 leading humanitarian organisations have taken the unprecedented step of jointly petitioning the Israeli High Court to suspend the measures before irreparable harm is done to civilians who rely on their assistance. On 30 December 2025, the affected organisations were formally notified that their Israeli registrations would…

  • Contains:
  • Finance Investment, Women
  • 24/02/2026
  • 07:00
She Gives

New report: Women hold the key to unlocking greater philanthropy on the cusp of $5.4 trillion wealth transfer

Australian women are emerging as a defining force in the next era of philanthropy, with new national research highlighting the need for the sector to evolve with women’s growing economic influence and unlock their potential to address some of the country’s most pressing challenges. Landmark research released by the She Gives campaign — and officially launched today at a reception hosted by Governor-General Her Excellency the Honourable Sam Mostyn AC — reveals women already shape much of Australia’s charitable decision-making and are set to control the majority of the nation’s $5.4 trillion wealth transfer, significantly expanding their influence over where…

  • CharitiesAidWelfare, General News
  • 24/02/2026
  • 06:00
South East Community Links

Record crowd expected as cost-of-living pressures bite

Key Facts: Event details Bring Your BillsSpringvale City Hall, 18 Grace Park Avenue, SpringvaleTuesday 24 February10.30am–3pmFree event, media welcome More than 500 people are…

  • Contains:

Media Outreach made fast, easy, simple.

Feature your press release on Medianet's News Hub every time you distribute with Medianet. Pay per release or save with a subscription.