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Government NSW

NCOSS ENDORSES NEW GAMBLING REFORM MEASURES, DOUBLES DOWN ON CASHLESS GAMING

NSW Council of Social Service (NCOSS) 2 mins read

Monday, 17 February 2025

 

NCOSS has welcomed the NSW Government’s two consultation papers for further gambling reform, but warned that cashless gaming remains the most powerful tool to minimise harm.

 

The two consultation papers are seeking feedback on implementing facial recognition technology across pubs and clubs, and a third-party exclusion register where family and friends can apply to ban someone from gambling for at least 12 months.

 

NCOSS CEO Cara Varian said the third-party exclusion register was a sensible policy if implemented correctly.

 

“Gambling addiction can tear families and communities apart, and our Government must be doing everything in its power to minimise these harms,” Ms Varian said.

 

“We support the creation of a third-party exclusion register and commend the Government for working with health and social work professionals, as well as those with lived experience.

 

“It is critically important that we have measures in place to protect those who make the application for exclusion, so they don’t suffer retribution from that family member or friend.

 

“Further, there must be one register for every venue across the state, not a separate register for each venue. This will ensure people can’t hop from one venue to another to avoid the ban.

 

“We also want to ensure that those who are listed on the exclusion register are allowed to access the non-gambling parts of the venue, so they can maintain ongoing social and community connection.

 

“Facial recognition technology is not perfect, and there are significant challenges to work through. We support the objective of better identifying and supporting people experiencing gambling harm.”

 

Ms Varian said cashless gaming remains the most effective way to minimise harm.   

 

“While we are pleased to see the NSW Government progressing with these consultation papers, we remain steadfast in our view that mandatory cashless gaming is the best way to minimise gambling harm,” Ms Varian said.

 

“Reduced hours in play and operation, combined with mandatory cashless gaming, will more effectively clamp down on money laundering while also giving more control to those using poker machines.

 

“The Independent Panel report explicitly recommended mandatory cashless gaming, so we encourage the NSW Government to show courage and implement this recommendation.

 

“NCOSS stands ready to work with the NSW Government on the implementation of these reforms.”

 

MEDIA CONTACT: Billy Briggs | 0474 697 235 | [email protected]

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