For immediate issue
CALLS FOR HELP GO UNANSWERED
NEW DOCUMENTARY REVEALS URGENT NEED FOR
FAMILY AND DOMESTIC VIOLENCE SUPPORT SPECIFICALLY FOR YOUNG PEOPLE
With more than 40 per cent of our country’s young people under the age of 16 being exposed to family and domestic violence[1], Safe Steps will today launch Unanswered Calls – a short documentary that highlights the plight of this group of vulnerable Australians.
In Unanswered Calls, two young people bravely share their lived experience of family and domestic violence. Their stories are accompanied by insights and commentary from leading industry experts and community safety champions, including:
- Principal Commissioner, QLD Family and Child Commission, Luke Twyford
- Minister for the Prevention of Domestic and Family Violence and Child Safety and Minister for Families, Seniors and Disability Services, The Honourable Amanda Camm MP.
Unanswered Calls will have its Brisbane premiere on Wednesday 4 June 2025 (5:30pm to 8pm) at the State Library of Queensland in South Brisbane. There will be a number of screenings available to the public to ensure the message is circulated far and wide. It will also be shown in Perth.
Safe Steps CEO Dr Chelsea Tobin said that this is not just a film – it’s a wake-up call needing to be urgently answered.
“It’s more than 10 years since the murder of Luke Batty shocked the nation. This documentary highlights how we have built response systems for adults experiencing family violence, but not children,” Dr Tobin said.
“Our system still largely views children as extensions of their protective parent in family violence situations, and young Australians are telling us it’s unclear where to find support that’s relevant to them.
“Young people are in critical stages of cognitive, emotional and social development, making them particularly vulnerable to the effects of trauma. If not addressed, this can become intergenerational trauma.
“We need to actively support them so they can have a life free from violence and know that fear is not love.
“We need dedicated national services for youth, to ensure they have somewhere to turn to escape family violence. We need to ensure their voices are heard.”
Interested parties can register to attend a free premiere screening here.
Safe Steps is calling for a dedicated, national response that works with young people to co-design a future where they have the supports they need, at the time and in the places they need it – particularly on the digital platforms they use.
In the documentary, one young person explains: “I also needed someone to sit me down and tell me I wasn’t the problem, because throughout my whole experience, that’s all I’ve ever felt, that I was the problem.”
Safe Steps is Victoria's only 24/7 family violence crisis response service, delivering support and pathways to safety for people experiencing domestic and family violence. Safe Steps provides information, safety planning and risk assessment, and access to crisis accommodation. It also delivers part of the national 1800 RESPECT support service. Safe Steps makes and takes over 130,000 calls every year – which can be up to 400 calls a day – to assist people fleeing family or domestic violence. Last year, Safe Steps provided 33,000 nights of secure accommodation for people who were not safe to go home.
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For more information or to arrange an interview with Safe Steps CEO,
Dr Chelsea Tobin, please contact Emma O’Sullivan on 0402 466 459.
The film trailer, grabs and clips from Unanswered Calls are available here.
For media passes to the premiere of Unanswered Calls,
please contact Chriss Mannix on 0418 408 035
About us:
Background
Safe Steps Family Violence Response Centre is the only statewide 24/7 crisis response service delivering support and pathways to safety for all people experiencing domestic and family violence in Victoria. Safe Steps makes and takes over 130,000 calls every year and provides over 33,000 bed nights in secure crisis accommodation for families fleeing family or domestic violence. Safe Steps conducts risk assessments and safety planning, and for those deemed at the highest risk, provides pathways into emergency and supported accommodation services including refuges and motels across Victoria. Any person who is worried about their safety – or the safety of someone else – can contact Safe Steps, at any time, by calling 1800 015 188 (24/7), emailing [email protected] (24/7) or through webchat at safesteps.org.au/chat (M-F, 9am-midnight).
Contact details:
For media passes to the premiere of Unanswered Calls,
please contact Chriss Mannix on
0418 408 035
