Developed on the OutSystems platform, the new app equips frontline officers with real-time tools to boost accuracy and compliance
Following the project announcement in February 2024, Victoria Police has officially commenced deployment of its new mobile application, powered by OutSystems, a global leader transforming how companies innovate through software. The new mobile application streamlines field operations and improves officer productivity when policing. The app, developed in collaboration with OutSystems partner PhoenixDX, is now actively used by frontline officers to enhance efficiency in issuing electronic penalty infringement notices (ePINs).
The launch of this new technology marks a significant step forward in Victoria Police’s ongoing digital transformation efforts. By leveraging OutSystems application development platform, officers can now complete administrative tasks faster and with greater accuracy, allowing them to focus more on community safety, enhancing time spent on frontline duties rather than administrative tasks.
The new mobile application enables Victoria Police officers to generate and process penalty notices directly from their mobile devices in minutes, significantly reducing paperwork and administrative backlog. The intuitive interface ensures ease of use, enabling officers to issue citations promptly while maintaining compliance with legal requirements.
OutSystems and PhoenixDX, trusted partners of Victoria Police, played a crucial role in developing the solution, ensuring a seamless implementation that meets Victoria Police’s stringent operational and security requirements and resulting in a tailored solution that can scale and adapt to future policing needs.
Paul Arthur, VP for ANZ at OutSystems, highlighted the platform’s benefits, “The ability to rapidly develop and iterate critical applications is what makes OutSystems stand out. With this solution now live, Victoria Police can continuously refine and enhance functionality based on officer feedback, ensuring it remains a vital tool in the field.”
Pedro Carrilho, Managing Director at PhoenixDX, emphasised how working collaboratively empowered delivering a high-quality solution in record time, “It has been a privilege to develop applications that directly support the community and front-line mobility teams. This achievement was only possible through a strong partnership with multiple stakeholders and a deep understanding of sworn officers’ operations in the field. By working as one integrated team and leveraging a Platform & Agile delivery approach, we ensured officers have the tools they need to work more safely and efficiently in the field.”
Future-Ready Policing
The success of this implementation paves the way for further digital innovation within Victoria Police, with plans in place to roll out more applications using the OutSystems application development platform.
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About OutSystems
OutSystems is a global leader transforming how companies innovate through software, empowering IT leaders with a better way to build the software that matters most. TheOutSystems platform helps companies develop, deploy, and maintain mission-critical applications by unifying and automating the entire software lifecycle. With OutSystems, organizations leverage GenAI to deliver software instantaneously, adapt faster to changing requirements, and reduce technical debt by building on a future-proof platform. Helping customers achieve their business goals by addressing key strategic initiatives, OutSystems delivers software up to 10x faster than traditional development. Recognized as a leader by analysts, IT executives, business leaders, and developers around the world, global brands trust OutSystems to tackle their impossible projects and turn their big ideas into software that moves their business, people, and the world forward.
Founded in 2001, the company’s network spans more than 800,000 community members, over 500 partners, and active customers in 75+ countries across 21 industries. Learn more at www.outsystems.com.
About Victoria Police
Victoria Police was established in 1853 and provides policing services to the Victorian community 24 hours a day. Victoria Police mission is to keep everyone safe. Their role is to serve the Victorian community and uphold the law to promote a safe, secure, and orderly society.
This is achieved by:
- preserving the peace
- protecting life and property
- preventing offences
- detecting and apprehending offenders
- helping those in need of assistance
As part of the Keeping You Safe strategy, Victoria Police is committed to building strong strategic partnerships with the community, government and business.
