TOKYO, July 1, 2025 /Kyodo JBN/ --
- Providing Peace of Mind for Tourists Facing Sudden Illness during their Travel -
M3 Career, Inc., headquartered in Minato-ku, Tokyo, has announced the expansion of its nationwide "HOTEL de DOCTOR 24" service, an online medical consultation for international visitors to Japan.
Image1: https://cdn.kyodonewsprwire.jp/prwfile/release/M108722/202506241116/_prw_PI1fl_kOGVJ4g7.png
Previously available only at affiliated accommodation facilities, this nationwide rollout makes the service a more accessible and reassuring healthcare option for international tourists traveling throughout Japan.
"HOTEL de DOCTOR 24" enables individuals of any nationality to receive multilingual online medical consultations through medical interpreters, eliminating language barriers. When feeling unwell, users can consult a doctor from the comfort of their hotel room or other familiar surroundings, without the stress of finding a medical institution in an unfamiliar area or worrying about communication.
Following a doctor's diagnosis, a prescription can be sent to a nearby pharmacy for convenient medication collection. Furthermore, if the user is planning to travel, the prescription can be sent to a pharmacy near their next destination, alleviating concerns about managing health conditions during their trip.
Background and Strengths of Nationwide Expansion
This nationwide coverage has been made possible by establishing a robust medical care system, with over 2,000 doctors expressing their interest in registering for the service. Leveraging M3 Career's strength -- the medical professional network of "m3.com," a medical information site on which over 340,000 doctors (approximately 90% of medical doctors in Japan) are registered -- the company has built a system to rapidly provide high-quality medical consultations 24 hours a day. A key feature of the service is its matching system, which allows consultations to begin as quickly as one hour after booking, addressing sudden illnesses effectively.
Benefits for International Visitors
Image2: https://cdn.kyodonewsprwire.jp/prwfile/release/M108722/202506241116/_prw_PI4fl_5vu0lhK6.jpg
When international visitors become sick during their stay in Japan, differences in language and healthcare systems can make finding appropriate medical care challenging. In particular, medications available without a prescription in their home countries often require a doctor's diagnosis in Japan, a situation the Ministry of Health, Labor and Welfare* also identifies as a challenge. "HOTEL de DOCTOR 24" addresses these less visible issues, providing an environment where visitors can receive medical care with peace of mind. The ability to consult with a doctor (with medical interpretation) in the privacy of a hotel room and then collect medication from a local pharmacy offers significant convenience for international tourists.
Collaboration with Accommodation Facilities and Future Outlook: https://kyodonewsprwire.jp/attach/202506241116-O1-e5U55wKz.pdf
Commitment to Social Contribution: https://kyodonewsprwire.jp/attach/202506241116-O2-d00jn417.pdf
Usage Examples: https://kyodonewsprwire.jp/attach/202506241116-O3-dJ9RxeC7.pdf
"HOTEL de DOCTOR 24" Service Overview
- Name: HOTEL de DOCTOR 24
- Target for introduction: Hotels, ryokan (Japanese inns), guesthouses, and other accommodation facilities
- Accommodation facility URL: https://www.hoteldedoctor24.com/hotel/
- Target for reservations: International visitors to Japan
- Fee per consultation: 55,000 JPY
This fee includes the consultation fee, medical interpretation, medical certificate, medical expenses receipt, and prescription* issuance fee.
*Medical certificates and prescriptions will be issued if a doctor deems them necessary. Medication costs are not included.
- Reservation site URL: https://www.hoteldedoctor24.com/
- Consultation: Provided by affiliated medical institutions as private medical treatment (not covered by Japanese public health insurance)
- Required Items: Passport, credit card, "Zoom" download on smartphone/tablet/PC
How the service works: https://cdn.kyodonewsprwire.jp/prwfile/release/M108722/202506241116/_prw_PI3fl_85LWT5kH.png
About M3 Career, Inc.
Company Name: M3 Career, Inc.
Established: December 2009
Representative Director: Toshiki Numakura
URL: https://www.m3career.com/
Source: M3 Career, Inc.