- Nurse Next Door Home Care Services won Australian Franchisor of the Year 2025 at the inaugural Franchise Council of Australia Industry Awards
- Launched in Australia in 2019, the company has expanded from one Melbourne location to approximately 80 territories nationwide
- The company's success aligns with increased demand for home care services, supported by government funding through the Support at Home Program and NDIS
- Founded by Amber Biesse and Matt Fitton, the franchise emphasises person-centred care and operates with a core purpose of Making Lives Better
- The business model includes comprehensive support for franchise partners, including training, coaching and a centralised care-services centre
MELBOURNE, Australia, November 11, 2025 — The Australian franchise sector has recognised a rising star: Nurse Next Door Home Care Services has been awarded Australian Franchisor of the Year 2025 at the inaugural Franchise Council of Australia Franchise Industry Awards. This accolade highlights the Bold Pink brand’s rapid growth, strong franchise support system and purpose-driven approach to care, empowering Franchise Partners to build meaningful local businesses.
Franchising remains a force in Australia’s economy. As many home care providers merge into large corporate entities, Nurse Next Door Australia stands out with a model that is both scalable and deeply personal, uniting the strength of a brand with the heart of local ownership.
The industry recognition arrives as demand for home care rises with Australia’s ageing population and significant Government funding through the newly released Support at Home Program and the National Disability Insurance Scheme (NDIS). Nurse Next Door is well positioned to meet this demand because of the scalability of its model and a strong culture underpinned by a passion for caring.
Launched in Australia in 2019 by Amber Biesse and Matt Fitton, Nurse Next Door has grown at pace. What started as a single location in Melbourne now spans around 80 territories nationwide and a network of Franchise Partners united by a core purpose of Making Lives Better.
“Winning Australian Franchisor of the Year is such an incredible honour,” says Amber Biesse, Co-Founder & CEO. “When Matt and I spotted the bright pink Nurse Next Door car in Vancouver in 2017, we were searching for a business that was scalable but also had a purpose, and Nurse Next Door ticked both boxes.”
Co-Founder & COO Matt Fitton adds: “Aged care and disability support should not just be task-based; it should be person-centred, filled with positivity, possibility and connection. Our core purpose of Making Lives Better underpins everything we do. This award recognises not only what we’ve achieved, but what our partners are building every day in local communities.”
Under Amber and Matt’s leadership, Nurse Next Door Australia has crafted a franchise model that emphasises values alignment. About half of Franchise Partners come from clinical backgrounds, the rest from diverse fields. Support includes immersive training, business coaching and a centralised care-services centre.
For entrepreneurs seeking a franchise opportunity that blends profit with purpose, Nurse Next Door offers affordable investment levels, proven systems, strong brand support and the chance to make a real difference in people’s lives.
About us:
Nurse Next Door Home Care Services is one of Australia’s fastest-growing premium home care providers with a core purpose of Making Lives Better. The bold pink brand delivers flexible, nurse-led and person-centred care that helps people stay in their own home, on their own terms, regardless of age or ability.
Brought to Australia in 2019 by Co-founders and Master Franchisors Amber Biesse (CEO) and Matt Fitton (COO), the company’s story started with a simple spark: those bright pink cars and a business with heart. Today, that same heart guides every decision it makes.
From companionship and caregiving to complex and palliative care, Nurse Next Door designs personalised care plans for each individual and provides their families with peace of mind.
Care Designers (Registered Nurses) listen first and then build these plans around goals, interests and routines that celebrate and support the needs of each individual. With a focus on ‘Happier Ageing’ and ‘Possibility’, the Care Team helps reconnect clients with hobbies and passions that may have been lost amid busy schedules, health concerns or other distractions.
Available 24/7, 365 days of the year, home care support, with heart, is only a phone call away.
Contact details:
To arrange an interview with Amber Biesse and Matt Fitton, please contact:
Nina Klasan - Head of Marketing -
Nurse Next Door Home Care Services
0403 716 199
