Today's story in the Guardian "NDIS plans will be computer-generated, with human involvement dramatically cut under sweeping overhaul" outlines radical changes to the scheme.
These changes will lead to the next Robo-debt, according to Dr Georgia van Toorn from UNSW Sydney's School of Social Sciences.
Dr van Toorn is a political sociologist with particular expertise in welfare governance, with a particular focus on processes of marketisation, the commodification of social care, and the growing impact of data analytics and algorithmic decision-making in the public sector.
"This is absolutely terrifying and even worse than I anticipated. The NDIA has always insisted that humans have the last word on decisions about support. Now that's changing with the new assessment process to be introduced next year, with the NDIA having no obligation to consider evidence from participants and participants having no rights to ART review of the computer generated decision.
"It looks like the ART will no longer be able to make decisions afresh, it can only send plans back to be re-made by the agency using the original tool. A world of bureaucratic misery await," says Dr van Toorn
For interview requests or commentary please contact Samantha Dunn [email protected] or 0414 924 364
Contact details:
Samantha Dunn
UNSW Sydney
0414 924 364
