Echo Law is pleased to announce that Qantas Airways Limited (QAN) has agreed to pay $105,000,000 to settle the class action lodged in the Federal Court by the firm in August 2023, on behalf of hundreds of thousands of Qantas customers whose flights were cancelled during the COVID pandemic. The settlement agreement is subject to Court approval and is made with no admission of liability.
Statement attributed to Andrew Paull, Partner at Echo Law:
“This class action was based on allegations that Qantas customers were contractually entitled to cash refunds when their flights were cancelled due to COVID travel restrictions. Instead of those refunds, Qantas customers were issued with restricted flight credits.
This is a very significant financial settlement which will see compensation put into the hands of hundreds of thousands of Qantas customers. We’re very pleased to have been able to achieve this result.
The settlement sum is in addition to Qantas’ public commitment, given shortly after the class action was commenced in August 2023, to provide refunds to all COVID credit holders. Under the settlement, eligible customers will now be able to seek compensation in addition to any existing refund rights.”
The parties will seek orders from the Court to directly notify affected group members of the settlement and their rights. Those notices will include details regarding how eligible group members can claim their share of the settlement, if approved by the Court.
The case is conducted with Piper Alderman as agent solicitors and supported by litigation funders CASL and Omni Bridgeway.
About us:
Echo Law is a plaintiff law firm, specialising in class actions against established interests. The firm was founded in 2022 by experienced legal professionals who have a proven track record of success in the industry, and who know what it takes to drive complex, large-scale cases to successful outcomes.
The cases Echo Law partners have led and worked on have been diverse and in many instances broken new ground. In total, those class actions have resulted in more than $850 million in successful resolutions.
Echo Law are committed to using their expertise to fight for the rights of individuals and groups who have been wronged by powerful corporations and institutions.
Contact details:
David Imber, 0413 274 204
[email protected]