American Hospital Dubai Named Inaugural Alpha Partner for RevOptix™, HEI Global Health's Next-Generation Revenue Cycle and Patient Accounting Intelligence Platform
DUBAI, United Arab Emirates--BUSINESS WIRE--
American Hospital Dubai ("AHD"), one of the Middle East's premier private healthcare providers and a member of the Mayo Clinic Care Network, and HEI Global Health ("HEI"), a global healthcare technology and consulting company, today announced a strategic partnership to jointly build and implement RevOptix™, HEI's AI-powered Revenue Cycle and Patient Accounting Intelligence Platform, while establishing American Hospital Dubai as the inaugural Alpha Partner for the solution.
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Brian Raggett, Senior Vice President, Strategy & Growth at HEI Global Health, and Rohit Gandhi, Group Chief Financial Officer at American Hospital Dubai, mark the official signing of the agreement establishing American Hospital Dubai as the inaugural Alpha Partner for RevOptix™, HEI Global Health’s AI-powered revenue cycle management platform.
Under the agreement, HEI will deploy its Revenue Cycle Software Suite to help American Hospital Dubai improve financial performance, streamline revenue cycle operations, and enhance the patient financial experience through artificial intelligence, workflow automation, predictive analytics, and real-time operational intelligence.
As the inaugural RevOptix™ Alpha Partner, American Hospital Dubai will leverage their expertise and collaborate directly with HEI's product, engineering, and executive leadership teams to jointly build and validate new capabilities in a live healthcare environment. The partnership will help shape future product innovation while providing AHD early access to next-generation technologies.
"At American Hospital Dubai, we are committed to leveraging innovative technologies that enhance both operational performance and the patient experience," said Sherif Beshara, Group CEO of American Hospital Dubai. "Working together with HEI Global Health allows us to contribute our operational expertise while helping build solutions that will shape the future of Revenue Cycle Management and create meaningful value for healthcare organizations."
“American Hospital Dubai’s commitment to innovation and operational excellence makes them an ideal Alpha Partner for RevOptix™ and an important part of HEI Global Health’s Middle East strategy,” said Aaron Habben, Chief Executive Officer of HEI Global Health. “This partnership provides HEI with valuable real-world operational insights that can help advance our AI-powered revenue cycle solutions, deliver measurable results to healthcare organizations throughout the region, and support HEI’s continued global growth.”
The organizations will collaborate on continuous product innovation, real-world validation, and AI-driven capabilities that improve operational visibility, automate revenue cycle workflows, and strengthen financial performance.
Beyond software implementation, the partnership includes joint customer success initiatives, industry thought leadership, research, and best-practice sharing, creating a model for collaboration between healthcare providers and technology innovators to advance intelligent revenue cycle management.
About HEI Global Health
HEI Global Health is a global healthcare technology and consulting company originally founded in 2005 and delivering revenue cycle solutions throughout the Middle East since 2012. The company specializes in revenue cycle transformation, healthcare software solutions, patient liability estimation, and operational consulting. Its flagship platform, RevOptix™, delivers AI-powered revenue cycle intelligence through intelligent automation, advanced analytics, and real-time operational visibility, helping healthcare organizations improve financial performance and operational efficiency.
About American Hospital Dubai
American Hospital Dubai is one of the Middle East's premier private healthcare providers and a recognized leader in clinical excellence, innovation, and patient-centered care. With multiple inpatient hospitals and outpatient clinics across Dubai, the organization provides comprehensive medical and surgical services across more than 40 specialties. American Hospital Dubai was the first hospital in the Middle East to earn Joint Commission International (JCI) accreditation and is the region's first member of the Mayo Clinic Care Network.
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Contact details:
HEI Global Health
Roger K. Smith, Chief Operating Officer
[email protected]
American Hospital Dubai
Emma Duffy, Group Chief of Brand, Growth and Innovation
[email protected]
