AFCA calls for stronger industry response after complaints by Aboriginal and Torres Strait Islander peoples rise record 25%
By API User
The number of complaints lodged by Aboriginal and Torres Strait Islander (ATSI) peoples to Australia’s financial dispute resolution scheme surged by 25 per cent over the past financial year, signalling increased engagement with financial products but also highlighting urgent issues that require attention. The Australian Financial Complaints Authority (AFCA) received 3,161 complaints from Aboriginal and Torres … Continued