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By Emma Curtis [Author note] Emma Curtis is the Lead Ombudsman for Insurance with the Australian Financial Complaints Authority, which is the financial sector ombudsman service. When finalising an insurance claim, there may be the option to take a cash settlement. But it’s important consumers understand how a cash settlement works, and the pros … Continued
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If you bought add-on insurance before July 2019 and believe it was unfairly sold to you, now is the time to act, the Australian Financial Complaints Authority (AFCA) says. Consistent with AFCA’s time limits, the last date to lodge a complaint with AFCA about this type of older add-on insurance is 30 June 2025. “It’s … Continued
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EMBARGOED 00:05AM AEST Tuesday 8 April, 2025 If you bought add-on insurance before July 2019 and believe it was unfairly sold to you, now is the time to act, the Australian Financial Complaints Authority (AFCA) says. Consistent with AFCA’s time limits, the last date to lodge a complaint with AFCA about this type of older add-on … Continued
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Rabobank Australia Limited has announced the appointment of Carolyn Colley to its board of directors. Announcing the appointment, which became effective on April 1, Rabobank Australia Chair James Fazzino said Ms Colley has more than 30 years’ executive experience in financial services, technology and innovation sectors, and is a highly-regarded company director. “Carolyn’s … Continued
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“A strong life insurance sector can play a vital role in Australia’s safety net and address the nation’s twin policy challenges of an ageing population and soaring healthcare costs”. Kent Griffin, co-chair, Council of Australian Life Insurers. Money magazine is pleased to announce its inaugural Life Insurance awards, identifying the 16 best policies available to … Continued
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A Monash University expert is available to comment on the Reserve Bank of Australia’s decision today to hold interest rates. Dr Isaac Gross, Department of Economics, Monash Business School Contact: + 61 490 819 643 or [email protected] Read more of Dr Gross’ commentary here: Monash Lens The following can be attributed to Dr Gross: … Continued
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The Australian Financial Complaints Authority (AFCA) is proud to announce significant enhancements to its family and domestic violence support policy, reaffirming its commitment to the safety and well-being of employees affected by domestic violence. These policy improvements provide increased flexibility, confidentiality, and access to vital resources. Employees experiencing domestic violence can now take up to … Continued
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The House of Representatives Standing Committee on Economics has released the final report for its reviews of the Australian Securities and Investments Commission (ASIC) annual reports of 2021, 2022 and 2023. The Committee’s Chair, Dr Daniel Mulino MP, said that the report covered key issues examined by the Committee during the 47th Parliament. Dr Mulino noted that ASIC had been subject to … Continued
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The House of Representatives Standing Committee on Economics has released the final report for its reviews of the Australian Competition and Consumer Commission (ACCC) annual reports of 2021, 2022 and 2023. Chair of the Committee, Dr Daniel Mulino MP, said the report summarises the ACCC’s evidence to the Committee on headline competition issues over the past three years. ‘As the Committee … Continued
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Low fees outrank high returns as Australians expect more from their super fund, including useful apps and great customer service. Six out of 10 (61.2%) Australians check their super at least monthly, up from 10.7% in 2023. Just 4.7% of Australians check their super fewer times than once a year, down from 16.6% in 2023. … Continued
