70 Percent of Consumers Don’t Care What Brands Are Saying Anymore
By API User
CSG 2026 State of the Customer Experience Report finds loyalty at a tipping point in the Age of Overwhelm DENVER–BUSINESS WIRE– CSG® (NASDAQ: CSGS) today released its 2026 State of the Customer Experience Report, which finds consumers in an era of total digital saturation, bombarded with brand communications in every channel, all day, every day. … Continued