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Monash experts: Supporting students’ mental health at school and online

By API User

The Victorian Government has released new resources in schools to help students, teachers and parents navigate the impacts of social media and screentime. Deputy Premier and Minister for Education Ben Carroll announced the new ScrollSafe resources – designed to help secondary school students look after their mental health and stay safe online – will be … Continued

Media Release – Rocky Triple Zero hearing exposes flaw at the heart of telco rules

By API User

Telecommunications services are essential to daily life, yet Australia’s laws do not treat them that way, peak communications consumer body ACCAN told the Senate Environment and Communications Committee today. ACCAN CEO Carol Bennett and Deputy CEO Dr Gareth Downing warned Senators that, despite widespread assertions from government, industry, the media (and, in fact, ACCAN spokespeople) … Continued

Joint Statement – Last-gasp industry changes aren’t enough – its time communications consumers receive proper protections

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The members of the Fair Call Coalition, an alliance of 23 consumer organisations, has today written to the Chair of Australian Communications and Media Authority (ACMA) urging the regulator to reject the re-drafted Telecommunications Consumer Protections (TCP) Code put forward by the telecommunications industry. The Fair Call Coalition acknowledges that the latest draft of the … Continued

Monash University announces Australia’s first Canva Campus partnership across all Australian Campuses and the entire International Campus Network

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Monash University has partnered with Aussie tech startup turned global powerhouse Canva, to become the first university in Australia and New Zealand to adopt Canva Campus, and Canva’s largest university partner in the Asia-Pacific region. The landmark agreement will provide free access to world-leading digital design and AI tools, through Canva Campus, to more than … Continued

Media Release – ACCAN welcomes introduction of UOMO legislation to Parliament

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Peak communications consumer body ACCAN welcomes the introduction of legislation to establish the Universal Outdoor Mobile Obligation (UOMO) to Parliament – a generational step toward improving connectivity, safety and choice for people across Australia. The Bill will require national mobile carriers to provide baseline outdoor mobile voice and SMS coverage across almost the entire continent … Continued

Media Release – Aussies share their phone with their partners, but nearly half delete content they would rather keep private

By API User

A new report into smartphone sharing has found that while the majority of Australians share their phone with their partner, almost half (40%) are deleting content to maintain their privacy, while nearly a third (28%) turn off their location services at certain points. These findings form part of new research funded by ACCAN and authored … Continued

Record $42.6M Distribution to Screenrights Members in 2024/25 and 32% Increase in Usage of the Australian Educational Licence

By API User

Key Facts: Through its licence schemes, Screenrights distributed a record $42.6 million to members in FY2024/25 Usage of the Australian Educational Licence grew once again, and usage records were up 32% when compared to FY24 Growth of both the Educational Licences Australia and Aotearoa New Zealand continued to offset the decline in Retransmission Licence income, contributing to … Continued

Media Release – Latest Triple Zero tragedy – consumers need answers

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Peak communications consumer body ACCAN is deeply saddened by reports that a person has died following failed attempts to reach Triple Zero while using a Lebara (TPG) service on an older Samsung device. TPG has said that its network was operating normally and has pointed to outdated software on the customer’s Samsung phone. This tragedy follows … Continued

Media Release – Australians report slipping trust and value in communications services

By API User

New research conducted by peak communications body ACCAN shows that many Australians trust and perceptions of value for money in home and mobile communications providers are continuing to decline. The polling, conducted under the second tranche of ACCAN’s Consumer Sentiment Tracker reveals that fewer consumers now believe their home (28%, down from 31% in March) and … Continued