Avaya Helps Transcom Eliminate Language Barriers in Customer Service With an AI-Powered Real-Time Translation Solution
By API User
Implemented in partnership with Sabio Group, real-time translation solution can enable contact center agents from anywhere in the world to converse with customers in over 100 languages. Solution integrates real-time translation and conversational AI tools with an Avaya Experience Platform contact center core. Estimates predict that by levering AI-powered real-time translation, brands will be able … Continued