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PLEASE NOTE: EMBARGOED UNTIL 00:05 AEDT Tuesday 9 January Australia’s financial dispute resolution scheme has for the first time recorded 100,000 complaints in a calendar year – just ahead of the fifth anniversary of the Hayne Financial Services Royal Commission. “The volume of complaints escalated to AFCA has been increasing at an unsustainable rate,” David … Continued
By API User
Indonesia is just the ticket when it comes to top international holiday spots for Aussies, followed by the USA and New Zealand, Bupa Travel Insurance data reveals. Suitcases are also being packed for long-haul flights to the UK, along with closer, more tropical destinations, Thailand, and Fiji, to soak up the sun. The … Continued
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For many small businesses, the ‘silly season’ is the busiest time of year. However, increased summer trading may, in turn, increase key exposures, leaving many potentially underinsured. “Underinsurance is a year-round issue for small businesses, but summer trading can make these coverage gaps more serious,” says Jane Mason, Head of Intermediate Business at leading insurtech … Continued
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RACV is urging Victorian holidaymakers to prepare for bushfire safety ahead of the summer holiday period, including checking they are adequately insured for home and motor insurance, as well as for caravan and trailer insurance. RACV Head of Home and Business Insurance Kirsty Hayes encouraged people to be prepared and informed about any possible fire … Continued
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GMHBA has claimed three Five Star awards in the annual Canstar Health Insurance Awards, recognising outstanding value to consumers seeking hospital insurance. GMHBA’s personalised approach and exceptional customer service saw GMHBA win the Canstar Outstanding Value Hospital Insurance Award category in Victoria, Queensland and the Northern Territory. It’s the second year in a row GMHBA … Continued
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Shaneika Sutherland, Broker Operations and Distribution Manager at BizCover for Brokers (B4B), a leading insurtech platform, has been named a winner of the 2023 Insurance Business Rising Star Award. Sutherland was selected by a panel of esteemed judges to make the prestigious list, which celebrates exceptional young talent who are positively impacting the insurance industry. “It’s an honour to be … Continued
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Australia’s financial dispute resolution scheme has reached a major milestone – five years of operation. Consumers have taken more than 400,000 disputes to the Australian Financial Complaints Authority (AFCA) in that time, securing a total of $1.2 billion in compensation and refunds. This was during some of the most trying times financial firms and their … Continued
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RACV has launched a new product offering called the Energy Efficiency Assessment, available via Arcline by RACV. The in-person home assessment will be delivered by qualified tradespeople from RACV Trades and aims to help homeowners reduce their energy consumption and bills. RACV General Manager Energy Greg Edye said customers have told RACV that they want … Continued
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With the El Niño weather pattern bringing reduced rainfall and warmer temperatures this summer, RACV is encouraging Victorians to be mindful of the heightened risk of grassfires. RACV urges Victorians to understand the characteristics and behaviour of grassfires to help reduce the risk to their family and property and encourages everyone to take proactive measures … Continued
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Amidst the complexities of modern finances, a glimmer of hope shines for Australians facing hardship. Thankyou Super is the newcomer on the scene, transforming lives with a resource many were unaware they had: Total and Permanent Disability (TPD) insurance embedded in their superannuation. TPD insurance is the unsung hero of financial plans, a safeguard for … Continued
