Water issues and affordability pressures drive more complaints to Ombudsman in 2024/2025
By API User
Complaints about energy and water issues in Victoria remained high in the 2024/2025 financial year, reflecting both emerging and persistent pressures in the community, from cost of living concerns and the impacts of changes at energy and water providers, to consumer experiences with new technologies. EWOV received 19,529 cases in 2024/2025, an increase of 4% … Continued