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- Insurance
- 30/06/2026
- 08:48
Insurers urged to be transparent about premium costs
The General Insurance Code Governance Committee (GICGC) has called on insurers to meet their commitments to transparency with customers regarding the cost of insurance premiums. In its report published today, Clear costs at renewal: payment options and pricing transparency, the GICGC found that some insurers are not giving customers clear and accessible information about whether paying monthly, fortnightly or quarterly will cost more overall than paying annually. Chair of the GICGC Veronique Ingram said insurers needed to be clear with customers about the actual cost of each payment option. “When an insurer charges different amounts depending on how a customer…
- Insurance
- 26/06/2026
- 08:51
New member to join Life Insurance Code Compliance Committee
The Life Insurance Code Compliance Committee (Life CCC)welcomesthe appointment of Ms Anna Meulman as its new ConsumerMember. Ms Meulman will join theLife CCCfrom 1 July 2026, bringing significant experience in consumer law, financial services, complaints handling and advocacy for vulnerable consumers. Currentlya Managing Lawyer at Consumer Action Law Centre,Ms Meulmanoversees the consumer and financial services work of a team of lawyers assisting individuals and community workers across Victoria. Life CCCChairJan McClellandAMwelcomed Ms Meulman’s appointment and said her experience would bring valuable insight to the Committee’s work. “Anna brings a strong understanding of the issues affecting consumers, including vulnerable consumers, in…
- Insurance
- 22/06/2026
- 11:15
Insurer sanctioned over claim handling delays
The Life Insurance Code Compliance Committee (LifeCCC) has sanctioned a life insurer for failures in claims handling that led to significant delays for customers waiting on decisions. The insurer did not request information from claimants at the earliest available opportunities, as required by the Life Insurance Code of Practice. The failures occurred between July 2023 and May 2025 and resulted in 358 breaches of the Code. Some customers experienced delays of more than eight months on their claims, with the insurer later paying a combined total of $160,000 in interest to 101 eligible customers affected. Chair of the Life CCC,…
- Insurance
- 16/06/2026
- 11:25
Brokers urged to strengthen renewal processes
The Insurance Brokers Code Compliance Committee (IBCCC) has called on insurance brokers to strengthen their renewal processes after its latest data report found renewal timeframes remained the most significant area of non-compliance. In its 2025 Annual Data Report published today, the IBCCC shows that late or missed renewal engagement continues to be a major issue for brokers, with the potential to affect clients when they are making important decisions about their insurance cover. Chair of the IBCCC Oscar Shub said renewal was a critical point in the broker-client relationship. “Clients need enough time before renewal to consider their options, understand…
- Insurance, Telecommunication
- 15/06/2026
- 08:30
The mobile phone damage costing Aussies the most
15 July, 2026 New data reveals the most common types of mobile phone damage as repair bills continue to soar, increasing by up to 40% in recent years. A Bupa analysis of mobile phone insurance claims shows damage to the back glass is the most common issue, followed by display bleed or panel damage, unresponsive touchscreens and cracked front screens. With more than 90% of Aussies owning a mobile phone and relying on it daily for communication, banking, managing their health and digital ID, damage or loss is no longer just an inconvenience, it can leave people financially exposed and…
- Finance Investment, Insurance
- 11/06/2026
- 06:00
Australians approaching retirement are financially engaged, but many have not prepared for life after work, TAL research finds
Key Facts: A third of pre-retirees have taken no action to prepare for retirement, and one in five don’t know what they’ll do with…
- Contains:
- Banking, Insurance
- 09/06/2026
- 10:35
AFCA authorised as External Dispute Resolution service for Scams Prevention Framework
The Australian Financial Complaints Authority (AFCA) welcomes confirmation by the Federal Government that it will be the single, centralised External Dispute Resolution (EDR) scheme…
- Contains:
- Insurance
- 05/06/2026
- 15:17
Age-Specific Nutrition & Scientific Care: CareEven Natural Kids’ Nutrition Product Won Another International Gold Award
SYDNEY, June 05, 2026 (GLOBE NEWSWIRE) -- Via the powerful scientific formulas and exceptional product quality, CareEven’s star product, Calcium-Magnesium-Zinc Liquid Calcium, has once again won the Monde Selection Gold Award in 2026. Since 1961, located in the heart of Europe, Monde Selection has been synonymous of trust, quality, and excellence. For over six decades, Monde Selection has evaluated and recognized the quality of consumer products. It evaluates products based on visual appearance, odour, taste, aftertaste, and mouthfeel, ensuring that every award-bearing product meets the highest international standards. The Gold Award is given to products with excellent level of quality surpassing…
- Banking, Insurance
- 02/06/2026
- 09:33
AFCA opens consultation on Rules change for genetic testing in life insurance
The Australian Financial Complaints Authority (AFCA) is opening public consultation on proposed amendments to the rules that govern its work, following changes to genetic testing protections in life insurance. The consultation, running from 1 June to 26 June, follows a recent legislative change which introduced a ban on life insurerssolicitingorusing protected genetic information (namely adverse genetic testing results) when offering life insurance. “These proposed amendments will ensure we can consider complaints about the use of genetic testing in life insurance in line withthenew protections for consumers.This will enableAFCA’s Rules to keep pace with changes in the law,”saidMichelle Kumarich, Executive General…
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